Off-Grid TV Help Call 855-912-GRID

Text message terms

Off-Grid TV Support Texts. Last updated: November 11, 2026

Off-Grid TV is a service of E Brands, LLC.

Sender: Off-Grid TV (E Brands, LLC)

Program: Off-Grid TV Support Texts

Message frequency: 1 to 3 messages per support request.

Message and data rates may apply.

Reply STOP to opt out. Reply HELP for help.

Support: call 855-912-GRID (855-912-4743) or email info@southernsky.cloud.

What we send

A link to the help guide you asked for. We send it only when you ask for it on a support call to 855-912-GRID (855-912-4743). We do not send marketing or advertising texts.

How you sign up

On a support call, we ask: "Would you like me to text you the link to that guide?" We text you only if you say yes. Saying yes is not a condition of service: we will help you either way. Read more about how texting consent works.

How to stop

Reply STOP to opt out. After you reply STOP, you will get one last message confirming you are opted out, and no more texts after that. To start again, ask us on your next support call.

How to get help

Reply HELP for help. You can also call 855-912-GRID (855-912-4743).

The exact messages

Confirmation, sent when you say yes on a call:

Off-Grid TV (E Brands, LLC): You said yes to Off-Grid TV Support Texts on your support call. We will text you the help guide link you asked for. 1 to 3 messages per support request. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.

A help guide link:

Off-Grid TV: Here is the help guide you asked for: Reset Off-Grid TV from the toolbar https://offgridtv.southernsky.cloud/help/reset-off-grid-tv Reply STOP to opt out.

Our reply when you text HELP:

Off-Grid TV (E Brands, LLC) Off-Grid TV Support Texts: links to the help guides you ask for on a support call. 1 to 3 messages per support request. Message and data rates may apply. Reply STOP to opt out. Call 855-912-GRID (855-912-4743) or visit https://offgridtv.southernsky.cloud

The fine print

Contact us