Off-Grid TV Help Call 855-912-GRID

How texting consent works

Off-Grid TV Support Texts

Off-Grid TV is a service of E Brands, LLC.

You say yes on the phone

  1. You call Off-Grid TV support at 855-912-GRID (855-912-4743).
  2. When a help guide on this site would help, we ask you this question, word for word:

    "Would you like me to text you the link to that guide?"

  3. We text you only if you clearly say yes. If you say no, or say nothing, we do not text you.
  4. Right after you say yes, we send one confirmation message with the details below. Then we send the link.

Not a condition of service

You do not have to agree to texts to get help. We will walk you through the fix on the phone either way.

What you agree to

Sender: Off-Grid TV (E Brands, LLC)

Program: Off-Grid TV Support Texts

Message frequency: 1 to 3 messages per support request.

Message and data rates may apply.

Reply STOP to opt out. Reply HELP for help.

Support: call 855-912-GRID (855-912-4743) or email info@southernsky.cloud.

What we send

A link to the help guide you asked for, sent only when you ask for it on a support call. No marketing.

Your mobile number stays private

We never sell, share, or transfer your mobile number or your text-messaging opt-in data to third parties or affiliates for marketing purposes. Read our privacy policy and text message terms.